Frequently Asked
Questions

Professional coaching is a personalised, forward-focused conversation-based process that helps you achieve specific goals, overcome challenges, and unlock your full potential. Unlike training, which delivers knowledge to a group, coaching is entirely individualised — the agenda is set by you, and every session is tailored to your specific situation, goals, and development needs.

Training gives you information. Coaching gives you transformation. It is the difference between reading about swimming and having a personal swimming coach by the pool with you, guiding every stroke.

Coaching focuses on the present and future — helping you move from where you are now to where you want to be professionally. It deals with goals, performance, and growth in the context of a well-functioning professional life.

Therapy and counselling address psychological healing, trauma, and mental health — typically focusing on the past. ClearPath coaches are not mental health practitioners. If a client's needs fall within the clinical domain, we refer them to appropriate professionals and can work in parallel if appropriate.

Coaching is right for you if: you are ready to invest in your own growth; you have a specific goal or challenge you want to address; you are open to honest reflection and feedback; and you are committed to taking action between sessions.

The best coaching clients are not necessarily the ones with the most problems — they are often the ones who are already performing well and want to go even further. Coaching is for anyone who believes they can be more than they currently are.

Not sure if it is right for you? Book a free 30-minute discovery call and we will give you an honest assessment.

ClearPath offers six core service areas: Personal Development Coaching, Communication Skills Training, Professional Growth Coaching, Leadership Coaching, Corporate Training Programmes, and Career Transition Support. Visit our Services page for full details on each offering.

Yes, absolutely. We offer coaching via Zoom, Microsoft Teams, or phone call for clients across Uganda and East Africa. Many of our clients outside Kampala, and those with busy travel schedules, work with us entirely virtually. The quality and effectiveness of virtual coaching is just as high as in-person, and our coaches are fully trained in online facilitation.

Yes. We offer corporate coaching and training programmes designed for teams, departments, and entire organisations. We work with HR leaders and business owners to design bespoke programmes that align with your specific business goals, culture, and timelines. Request a corporate proposal and we will come back to you with a tailored solution.

This depends on your goals and the programme you choose. Single sessions are available for specific, focused support. Our Growth Programme runs for 3 months (6 sessions), and our Transformation Programme spans 6 months (12 sessions). Most clients see significant progress within 6–8 weeks, but deeper, more complex challenges benefit from longer engagements. We will recommend what is right for your situation during your discovery call.

Sessions typically last 60–75 minutes and follow a structured but flexible agenda. We begin by reviewing progress since the last session. Then we focus on the key topic or challenge you want to address. Using a combination of questions, reflection exercises, and frameworks, we work toward insights and decisions. We close by agreeing on specific actions you will take before the next session. You will leave every session with clarity and a clear next step.

We set clear, measurable goals at the beginning of every engagement and track progress against them throughout. You will know coaching is working when you notice yourself thinking differently, behaving differently, and achieving things you previously could not. We conduct formal mid-programme and end-of-programme reviews to assess progress together. If you are not making progress, we adjust the approach — and if needed, we extend your engagement at no cost.

Individual coaching starts at UGX 450,000 per session. Our Growth Programme (3 months, 6 sessions) is UGX 2,800,000, and our Transformation Programme (6 months, 12 sessions) is UGX 5,200,000. Corporate training programmes are custom-quoted based on scope, team size, and duration. View our full pricing on the Services page.

We accept bank transfer (all major Ugandan banks), mobile money (MTN MoMo and Airtel Money), and corporate invoice payment with 30-day terms for verified organisations. Payment for individual packages is typically made in full at the start of the programme, or we can arrange a 50% upfront and 50% halfway payment plan.

Not at all. Many of our clients pay for coaching privately as an investment in themselves. Others have their employer sponsor their coaching as part of a professional development programme. We can provide formal invoices for employer reimbursement claims. Either arrangement works perfectly well.

We ask for at least 24 hours' notice to reschedule a session at no cost. Cancellations made with less than 24 hours' notice may be charged. If you are not satisfied after your first paid session, we will refund it in full — no questions asked. For programme refunds, we apply a fair pro-rated policy based on sessions completed.

Our consulting centre is located at Plot 45, Nakasero Hill Road, Kampala, Uganda. We welcome in-person sessions at our office, which features private coaching suites, a seminar room, and a resource library. We are open Monday to Friday, 8:00am to 6:00pm. Please contact us to schedule a visit.

Absolutely. Confidentiality is the foundation of effective coaching. Everything shared in coaching sessions is strictly confidential between you and your coach. We do not share client information with employers, family members, or any third parties without explicit written consent. The only exceptions are the standard safeguarding exceptions that apply when someone's safety is at risk.

Getting started is easy. Step 1: Book a free 30-minute discovery call on our website or call us directly. Step 2: During the call, we discuss your goals, answer your questions, and recommend the most suitable coaching programme. Step 3: If you decide to proceed, we send you a welcome pack, intake questionnaire, and payment details. Step 4: We schedule your first session and your journey begins. The whole process from first contact to first session typically takes 3–5 business days.